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Education & InformationReaching Out to Customers with Disabilities: An On-Line ADA Course for BusinessesThe Department of Justice has created a wonderful on-line course to help you see how your business can become more accessible and welcoming to people with disabilities. Reaching Out to Customers with Disabilities: An On-Line ADA Course for Businesses explains in ten short lessons how the ADA applies to businesses.Traveling by Air? Be Prepared!After a less than relaxing trip, an AABN member was informed by the FTA that in the future if ever you have difficulty in an airport this is what to do:1) Ask an airline staff person for a complaint resolution official (CRO). That person is to be produced immediately in person or by phone to resolve the problem. 2) If they refuse or give any excuse, call a hot line at the FTA (1-800-778-4838) who immediatley contacts a duty officer from the DOJ who will resolve the problem in real time seven days a week from 7AM to 11:00PMEST. Please see the Department of Transportation publication 14 CFR Part 382 Nondiscrimination on the Basis of Disability in Air Travel for more information on your rights. This PDF includes a complaint form. For an HTML version of the document try: this google link You can also see the DOT Fact sheet for a breakdown on the rights of people with disabilities when it comes to airline travel. Educational LinksAccessible Parking Brochure(pdf)(this is from the office of Lisa Madigan, Illinois Attorney General) How to Encourage Property Owners to Increase Wheelchair Accessibility(from Google eHOW website) Some Intersting Numbers from the Census Bureau on the 15th anniversary of the ADA A Business Argument for Accessibility People First Language How to Interact with a Disabled Person in the Workplace How to Interact with a Wheelchair User I have questions related to Accessible ParkingIf you have questions related to Accessible Parking spaces, placards, plates, etc. please contact:Bill Bogdan Secretary of State Disability Liason Highland IL 312/814-2665 voice or 1-888-261-5280 TTY or by e-mail at wbogdan@ilsos.net or Secretary of State Vehicle Services Springfield, IL 217-785-4175 You can also download the Accessible Parking Brochure by clicking on this link.
Created on 04/27/2006 08:43 AM by admin | |
